Account Associate - State Farm Agent Team Member

Ryan McBride - State Farm Agent; Mesa (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan McBride - State Farm Agent in Mesa, AZ is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful client relations and act as a liaison between customer needs and agency departments.

Grow your career by proactively marketing relevant products and services, coordinating with underwriters, processing policy changes and claims, and delivering excellent service to policyholders. This role emphasizes balance and growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous insurance or related experience preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and coordinate with underwriters to issue policies.

Skills

Organizational skills

Customer service

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I’ve been with State Farm since 2011, and one of the things I value most in running this agency is creating an environment where work and life truly balance. Many of our team members have young children, and I make it a priority to offer flexibility so they can be present for school events and family moments without sacrificing their careers.

Our culture is very family oriented — we enjoy quarterly team outings, frequent happy hours, and a big annual holiday party that brings everyone together. My leadership style is built on trust and accountability: we set clear expectations, encourage self-starters, and don’t believe in micromanaging.

This is a place where people can be themselves, thrive professionally, and still prioritize what matters most outside of work. If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Ryan McBride - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.