Account Associate - State Farm Agent Team Member

Colinisthere; Williamsburg (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Colin Owens - State Farm Agent in Williamsburg, VA is seeking an Account Associate - State Farm Agent Team Member to support daily operations and drive customer success. You will manage client accounts, assist with policy changes, and help process claims while collaborating with underwriters to issue policies.

The role emphasizes friendly, sales-minded customer service and opportunities for advancement within a supportive team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills and att.

Excellent customer service and comms

Insurance experience preferred

Job description

Account Associate - State Farm Agent Team Member

Full Time in Williamsburg - VA

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2009 and currently lead a team of 10 across two agencies. I entered the insurance industry after undergrad and have spent my career building a business centered around relationships, growth, and creating opportunities for others.

I attended Bridgewater College, where I played football. I’m a proud husband, brother, and father of two daughters, and my wife is also part of the team. Outside of work, I enjoy boating, traveling, spending time on or near the water, and following football. We’re a big sports family (split between Las Vegas Raiders and Denver Broncos fans), so things can get competitive at home sometimes.

Our agency offers a comprehensive benefits package including 401(k), health and dental benefits, profit sharing, PTO, flexible hours, valuable industry experience, and strong opportunities for advancement and long-term growth within the agency.

Our culture is one of the things we’re most proud of. We’ve built a close-knit, family-oriented team environment where people support each other, work hard together, and genuinely enjoy coming to work. If you’re looking for a place where you can grow professionally while being part of a supportive and welcoming team, this could be a great fit for you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Colin Owens - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $55,000.00 - $75,000.00 per year

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