Account Associate - State Farm Agent Team Member

Christian Sepos Insurance Agency; Crescent Township (PA); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Christian Sepos Insurance Agency in Crescent Township, PA is seeking an Account Associate to support daily operations and service our customers. You will grow our agency by building trusted relationships and handling routine account activities.

As a friendly, organized team member, you’ll process policy changes, assist clients with inquiries, and coordinate with underwriters to ensure timely coverage. This role offers growth, a collaborative environment, and a chance to make a real impact in the

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Experience in insurance

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency on November 1, 2024, and currently have one team member — but we’re growing and looking for passionate, motivated individuals who want to make a difference. I graduated from Robert Morris University with a degree in finance and chose to become a State Farm agent to help people protect what matters most while building long-term relationships within the community.

I’m a former college athlete and went through the Aspirant Program before becoming an agent myself, which gave me a strong foundation in leadership, goal-setting, and building a winning team. Our office is high energy and upbeat — we work hard to hit our goals, and once we do, we make sure to celebrate those wins together.

Community involvement is a big part of who we are. We proudly support the local humane society and youth sports programs, giving back to causes that truly matter close to home.

If you’re hardworking, empathetic, and love connecting with people, this is the kind of place where you can build a rewarding career, grow your skills, and be part of a team that knows how to work — and have a good time doing it.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Christian Sepos - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.