Account Associate - State Farm Agent Team Member

State Farm; Grapevine (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

401(k) with 4% match

Bonus based on performance

Health insurance

Paid time off

Opportunity for advancement

Travel bonuses

Quarterly bonus opportunities

Training & development

Monthly health stipend

Job summary

A local insurance agency in Wisconsin seeks an Account Associate to support daily operations and enhance customer relations. This role involves managing customer accounts, assisting with policy inquiries, and processing insurance claims. Ideal candidates possess strong organizational and communication skills, and a background in insurance is preferred. The agency values work-life balance, offers a competitive salary, and emphasizes community engagement. Join the team and make a significant impact in the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Grapevine - TX

Benefits

• License reimbursement
• 401(k) with 4% match
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Paid time off
• Opportunity for advancement
• Travel bonuses
• Quarterly bonus opportunities
• Training & development
• Monthly health stipend
• Extensive third‑party training program for Sales Team Members

About Our Agency

I opened my agency in 2020 after spending two decades as a State Farm Executive, bringing with me deep experience in leadership, customer relationships, and driving high‑performing teams. Today, our office includes seven team members and continues to grow. I hold an undergraduate degree in Psychology, a Law Degree, and an MBA, and I’m a proud mom of four boys. Giving back is a core part of who we are — we’re actively involved in supporting organizations such as Grace of Grapevine, Viola’s House Dallas, and the Esperanza Project.

We offer a strong benefits package that reflects our commitment to taking care of our team, including a $100,000 life insurance policy, a monthly health stipend, a 401(k) with a 4% match, travel bonuses, quarterly bonus opportunities, and an extensive third‑party training program for Sales Team Members. Work‑life balance is a priority here as well.

Our agency is ranked in the top 3% of all State Farm agencies, and our culture reflects that standard — high‑performance, collaborative, and focused on winning together. We’re looking for people who love being part of a successful team, are service‑minded, and genuinely enjoy helping others. High achievers, self‑starters, and those with strong character and integrity thrive here. If you’re looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Jocelyn Hope - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $60,000.00 – $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.