Account Associate - State Farm Agent Team Member

Mariela Gonzalez - State Farm Agent; Teaneck Township (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring Bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mariela Gonzalez - State Farm Agent is looking for an Account Associate to support daily business operations and enhance customer success. In this role, you will manage customer accounts, assist with policy inquiries, and process insurance claims.

We seek motivated individuals with strong communication skills and attention to detail. The position offers benefits such as a hiring bonus, competitive salary, and opportunities for advancement within a thriving team-oriented environment.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Benefits

• Hiring Bonus
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2017 after spending seven years as a team member with State Farm. That experience gave me a strong foundation in both customer service and agency operations, and it shaped how I lead and support my team today.

I’m very family-oriented and believe strongly in maintaining a healthy work‑life balance. I built my agency with one simple goal in mind: helping people truly understand their coverage and feel confident in the protection they have. That mindset drives how we serve our customers every day.

Our office is centered around growth, accountability, and positivity. I’m committed to creating a supportive environment where the right people can develop both professionally and personally while feeling valued as part of the team.

If you’re motivated, enjoy working with people, and are looking for an opportunity where you can grow and make an impact, I’d love to connect with you and see if this could be the right fit.

Role Description

As Account Associate - State Farm Agent Team Member for Mariela Gonzalez - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.