Account Associate - State Farm Agent Team Member

Rosa Martinez - State Farm Agent; Buford (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Rosa Martinez - State Farm Agent in Buford, GA seeks an Account Associate to grow the office through customer relations and seamless collaboration with agency departments. You’ll market relevant products and services to improve customers' lives and contribute to a high-performing team.

Ideal candidates bring strong organizational and communication skills, customer service excellence, and a willingness to work in a fast-paced, results-driven environment while pursuing a rewarding career with

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience (preferred)

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 2008 and currently lead a team of eight. Before becoming a State Farm agent, I worked as a State Farm team member, which gave me the experience and passion to build my own agency. I'm the proud parent of two adult children and enjoy farming, gardening, and spending as much time outdoors as possible.

Giving back to the community is an important part of who we are. I teach budgeting classes at the local high school, support HOPE and other local nonprofit organizations, and enjoy finding ways to make a positive impact in the communities we serve.

Our agency offers a 401(k), performance-based bonuses, frequent incentive trips, opportunities for advancement, and a strong commitment to work-life balance. We believe in recognizing success and helping our team build rewarding, long-term careers.

Our culture is fast-paced, goal-oriented, and built around teamwork. I'm looking for someone who is motivated, competitive, and committed to success. If you enjoy working with a high-performing team, thrive in a results-driven environment, and are excited to grow your career, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Rosa Martinez - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.