Account Associate - State Farm Agent Team Member

Chelsey Loper - State Farm Agent; Tampa (FL); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Chelsey Loper - State Farm Agent in Tampa, FL is seeking an Account Associate to support daily operations, grow the agency through customer relations, and act as a liaison between customer needs and agency departments. You will proactively market relevant products and services, manage customer accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance.

Join a close-knit team that values initiative and collaboration.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About our agency:

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Tampa, FL and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

I've had the privilege of serving my community as a State Farm agent, but my journey started long before that. I began working with State Farm at 18 years old, and nearly two decades later, I'm just as passionate about helping people protect what matters most. That dedication drives everything we do in our office.

Our team is a close-knit group that genuinely enjoys working together and supporting one another’s success. We collaborate to share workloads when needed, spend time together outside of the office, and celebrate wins big and small - from holiday gatherings to an annual team trip you can qualify for. To keep things exciting and goal-focused, we also run in-office promotions designed to boost motivation and performance.

To thrive here, you need to be a true go-getter: self-sufficient, self-motivated, and driven to go above and beyond for every customer. Success in our agency means building real connections, selling with passion, and always putting in the extra effort to make a difference.

You're ready to grow alongside a supportive team and make an impact every single day, this could be the perfect place for you.

Role Description:

As Account Associate - State Farm Agent Team Member for Chelsey Loper - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.