Account Associate - State Farm Agent Team Member

Ashleigh Mooney - State Farm Agent; Summerdale (AL); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

State Farm Agent Ashleigh Mooney is seeking an Account Associate to support daily operations and customer success. You will help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve lives and financial security. Join a team focused on training, advancement, and strong integrity, with opportunities to develop professionally in a supportive environment and

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent communication

Customer service experience

Job description

Benefits:

• Simple IRA
• Hiring bonus
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2018 and currently lead a team of seven. Before becoming a State Farm agent, I worked as a business coach, which gave me a strong foundation in leadership, personal development, and helping others reach their potential. Family is incredibly important to me, and I’ve been married for nearly 30 years.

Giving back is also a big part of who we are. We stay actively involved in our local community, including supporting local schools and service dog initiatives.

Our agency offers three weeks of paid time off, paid holidays, a Simple IRA retirement plan, professional development, hands-on training, and opportunities for advancement.

Our team is supportive, close-knit, and genuinely invested in helping one another succeed. I’m looking for someone who is hardworking, personable, and motivated by goals and deadlines. Above all, strong integrity is essential. If you want to be part of a team that values personal growth, supports one another, and provides opportunities to advance in your career, we’d love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Ashleigh Mooney - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.