Account Associate - State Farm Agent Team Member

Erin Misurelli - State Farm Agent; Randolph Township (NJ); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Erin Misurelli - State Farm Agent is seeking an Account Associate to support daily operations, grow customer relationships, and serve as a liaison between customers and agency departments. You will market relevant products and services to improve customer lives.

Join a family-oriented, small team focused on work-life balance, professional development, and career advancement within a supportive environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Effective communication

Insurance experience preferred

Job description

Benefits:

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2011 and currently lead a close-knit team of four. Before becoming an agent, I gained firsthand experience as a State Farm team member, which gave me a strong foundation in the business and ultimately led me to agency ownership. Outside of work, I’m a proud mom of four. Family is everything to me, and I genuinely love the career and team I’ve built.

Staying connected to our community is also a big priority. I’m very involved locally, especially through my children’s sports and other community activities.

Our agency offers health benefits, licensing reimbursement, professional development, opportunities for career growth, and a strong commitment to work-life balance. We believe in giving people the support and resources they need to learn, develop, and build a rewarding career.

Our office is laid-back, easygoing, and family-oriented, with a team that genuinely enjoys working together. When hiring, I value work ethic and character over experience. I’m looking for a people person who genuinely wants to help others, brings a great attitude, and is willing to learn. If you’re hardworking, caring, and excited to grow with a supportive team, we’d love to meet you.

ROLE DESCRIPTION:

As Account Associate for Erin Misurelli - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.