Account Associate - State Farm Agent Team Member

Cliff Gaubert - State Farm Agent; Spartanburg (SC); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

License Reimbursement

Simple IRA

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Cliff Gaubert - State Farm Agent is hiring an Account Associate to support daily operations and customer success. You will foster relationships, handle policy changes, and assist with claims processes to improve client outcomes.

We value teamwork, ongoing training, and career growth within a welcoming, high-performing office environment. Competitive compensation with opportunities for advancement is offered.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Insurance experience preferred

Job description

Benefits

• License Reimbursement
• Simple IRA
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY

I opened my agency in 1998 and currently lead an experienced team of seven. I’m a graduate of the University of Louisiana at Lafayette and have built my entire State Farm career around serving customers, developing a strong team, and consistently striving for excellence. I’m proud to have qualified for Chairman’s Circle for 10 years, reflecting the high standards and strong performance of our agency.

Outside of work, I love to travel, spend time at the beach, play golf, and cheer on Clemson. I believe in working hard, enjoying what you do, and making time to have fun along the way. Giving back is also important to us, and I stay very involved with our local fire department.

Our agency offers an excellent vacation package, retirement benefits, professional development, ongoing training, and plenty of opportunities for career growth. We believe in investing in our people and giving motivated team members the tools and support they need to continue developing professionally.

One of the things I’m most proud of is the longevity of our team. We’re close-knit, energetic, and genuinely enjoy working together. I’m looking for someone who is outgoing, personable, hardworking, and understands the value of being a great team player.

If you want to join an established, high-performing agency where you can learn, grow, work hard, and have a good time doing it, we’d love to meet you.

ROLE DESCRIPTION

As Account Associate for Cliff Gaubert - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.