Account Associate - State Farm Agent Team Member

Vernondonovan; Savannah (GA); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a forward-thinking agency as an Account Associate, where your role is pivotal in enhancing customer relations and driving business growth. In this dynamic position, you will manage customer accounts, assist with insurance policies, and process claims, ensuring that clients receive the best service possible. This is an excellent opportunity for a sociable and sales-minded individual eager to make a positive impact in the community while growing your career in the insurance industry. If you are passionate about helping others and thrive in a customer-focused environment, this role is perfect for you.

Qualifications

• Strong organizational and communication skills are essential.
• Previous experience in insurance or related fields is preferred.

Responsibilities

• Manage customer accounts and assist with policy changes.
• Process insurance claims and coordinate with underwriters.

Skills

Organizational Skills

Customer Service

Communication Skills

Sales Skills

Education

High School Diploma

Bachelor's Degree in Business or Related Field

Job description

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Savannah, GA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Vernon Donovan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.