Account Associate - State Farm Agent Team Member

Imelda Mendoza - State Farm Agent; Dallas (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Training & development

401(k)

Paid time off

License reimbursement

Bonus based on performance

Flexible schedule

Competitive salary

Opportunity for advancement

Job summary

Imelda Mendoza - State Farm Agent in Dallas, Texas, seeks a motivated Account Associate to enhance customer relations and support agency operations. Join a team that values energetic collaboration and a sales-minded approach.

The position requires managing customer accounts, processing insurance inquiries, and coordinating claim statuses. Ideal candidates will have strong organizational and communication skills, with previous insurance experience preferred.

Enjoy benefits including health insurance, training, flexible hours, and an opportunity for career advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

Overview

I opened my agency in 2012 and currently lead a team of 11. I’ve been in the insurance industry for over 18 years and eventually made the move to State Farm to continue building a career focused on helping people while developing a strong, successful team.

Our agency offers a 401(k), health benefits, licensing reimbursement, and a strong focus on work-life balance. We believe in creating an environment where people can work hard while still enjoying life outside of the office.

Our culture is energetic, hardworking, and growth-focused, with a younger team that enjoys working together and supporting one another. I’m looking for someone outgoing, motivated, and comfortable in a sales-focused role. The ideal candidate brings positive energy, enjoys connecting with people, and wants to grow within a fast-paced team environment.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Role Description

As Account Associate - State Farm Agent Team Member for Imelda Mendoza - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.