Account Associate - State Farm Agent Team Member

Whitney Kennedy - State Farm Agent; Roswell (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Hiring Bonus

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Whitney Kennedy - State Farm Agent is seeking an Account Associate to support daily operations, foster strong customer relationships, and help match client needs with agency services.

You will grow the agency with a friendly, team-oriented environment, coordinate with underwriters, and assist in marketing relevant insurance products to customers, contributing to community involvement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Benefits

• Hiring Bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my State Farm agency in 2019 after working as a team member from 2013 to 2019, and before that, spending several years with another insurance company. Our office has a friendly, laidback, and growing culture where we work hard, support one another, and give standout customer service while encouraging individual growth.

We currently have a team of three and are looking to grow. We offer a Simple IRA, health stipend, and PTO. What makes our team special is our sense of community — we respect and support each other, always striving to build one another up and never settle.

We’re actively involved in giving back, from participating in the Million Meal Pack at State Farm Arena in Atlanta to sponsoring and joining local fundraisers and festivals throughout the year.

We’re looking for coachable, gritty, motivated, and friendly individuals who are goal oriented and care about helping customers find the right coverage. If that sounds like you, this could be a great opportunity to grow with us.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Whitney Kennedy - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.