Account Associate - State Farm Agent Team Member

Mattflinn; Redmond (WA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Competitive salary

Job summary

Mattflinn in Redmond, Washington is looking for an Account Associate - State Farm Agent Team Member. This role is crucial for daily operations, focusing on customer relations and effectively managing customer accounts. Ideal candidates are organized, attentive, and possess excellent communication skills. Experience in insurance or a related field is preferred. Join our dynamic team that values collaboration, growth, and a customer-first approach, with opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service skills

Communication skills

Job description

Benefits

• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Signing bonus
• Training & development

ABOUT OUR AGENCY

With 12 years in business and a team of 10 talented professionals, our agency is built on collaboration, growth, and a shared passion for helping customers. We’re proud to have ranked among the top 10 offices on the West Coast for five years in a row, a testament to our dedication and teamwork.

We offer a range of valuable benefits, including a Simple IRA with a 3% match (eligible immediately), a $1,000 lifestyle spending account to support physical, mental, and emotional well-being, a dependent care spending account, paid sick leave, and paid vacation.

Our office culture is fast-paced, competitive, and supportive. We love celebrating each other’s wins while staying laser-focused on helping our customers. Transparency is at the heart of how we operate. Everyone understands how their contributions impact the bigger picture, and we work together to ensure each team member’s success.

If you’re driven, team-oriented, and excited about the opportunity to grow while making a difference, this could be the perfect place for you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Matt Flinn - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.