Account Associate - State Farm Agent Team Member

Teran Harmon Ins Agency Inc; Hastings (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Teran Harmon - State Farm Agent is seeking an Account Associate to support daily operations, grow the office through strong customer relations, and serve as a liaison between customers and agency departments.

This role emphasizes proactive marketing of relevant products, processing policy changes, claims follow-up, and collaborative teamwork in a casual but goal-driven environment.

If you are outgoing, self-motivated and eager to contribute to community-focused service, this is a great fit.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organization

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2016 and currently lead a team of six. Before becoming a State Farm agent, I owned a marketing agency, bringing an entrepreneurial background and a strong understanding of how to grow a business, connect with people, and achieve results. Outside of work, I’m a proud dad of two daughters and am very passionate about health and fitness.

Being involved in our community is important to us. I’m active with the Downtown Business Association and Chamber of Commerce, and our agency supports organizations like the Salvation Army, particularly around Christmas and Veterans Day.

Our agency offers health benefits, a Simple IRA retirement plan, 12 days of paid time off each year, licensing reimbursement, and a strong commitment to work-life balance. We’re also closed for holidays and offer a variety of performance-based bonus opportunities.

Our office is casual, laid‑back, and fun, with a team of young professionals who enjoy working together. While the atmosphere is relaxed, we’re serious about our goals and performance. I’m looking for someone who is driven and ready to hit the ground running—someone outgoing, self‑motivated, loyal, and vibrant who wants to produce strong results. If you bring great energy, enjoy working toward goals, and want to be part of a fun team where your performance can be rewarded, we’d love to meet you.

ROLE DESCRIPTION:

As anAccount Associate for Teran Harmon - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.