Account Associate - State Farm Agent Team Member

State Farm Agent; Plano (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement

Paid time off

Health benefits

Valuable career-building experience

Job summary

State Farm Agent in Plano, TX is looking for an Account Associate to provide exceptional customer experiences and support the growth of the agency. This role involves establishing customer relationships, handling inquiries, and educating clients on insurance options.

The ideal candidate will be customer-focused, possess excellent communication skills, and be proactive in solving problems. Benefits include hourly pay, commission opportunities, paid time off, and health benefits. Join us to help people manage risks and realize their dreams.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to customers and anticipate their needs.
• Excellent communication skills for coordination with team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review process.
• Meet customer needs while promoting business development.

Skills

Customer service

Communication skills

Problem-solving

Customer relationship management

Job description

Role Description

As an Account Associate – State Farm Agent Team Member with Kelly Cook – State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer‑focused, needs‑based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem‑solving.

Benefits

• Hourly pay plus commission/bonus.
• Growth potential/Opportunity for advancement within my office.
• Paid time off (vacation and personal/sick days).
• Health benefits.
• Valuable career‑building experience.

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Plano, TX And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.