Account Associate - State Farm Agent Team Member

Rebecca Davis - State Farm Agent; Fairburn (GA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Rebecca Davis - State Farm Agent is seeking an Account Associate to enhance customer relations and support daily business operations. You will manage accounts, assist with policy changes, and process claims, impacting both client success and agency growth.

Our firm values collaboration and development, offering competitive salaries and benefits including training and a flexible schedule. Join a dedicated team that prioritizes professional growth and community involvement.

Qualifications

• Attention to detail is critical for account management.
• Experience in the insurance field is preferred.
• Ability to handle customer inquiries effectively.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with status.
• Coordinate with underwriters for policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT THE AGENCY:

Rebecca has been a dedicated State Farm agent for over nine years, helping families and individuals protect their assets and achieve peace of mind. She is actively involved in the community, participating in festivals, outreach programs, and financial literacy workshops.

Our agency prides itself on a warm, inclusive, and collaborative office culture. We believe in open communication, professional growth, and creating a family-oriented environment where both our team and clients feel valued.

We currently have a team of four experienced professionals who specialize in different aspects of insurance and customer service. We offer competitive salaries, professional development opportunities, and team perks such as retreats, lunches, and incentive programs to recognize exceptional performance.

Our office is modern and welcoming, reflecting our professionalism and commitment to excellent service. If you're looking for a workplace that values teamwork, community, and growth, we’d love to meet you!

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Rebecca Davis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.