Account Associate - State Farm Agent Team Member

Taylor Ellis - State Farm Agent; Lawton (OK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Taylor Ellis - State Farm Agent is seeking an Account Associate to support daily operations and help customers secure appropriate insurance solutions.

You will grow the agency by building meaningful relationships, handling policy changes, processing claims, and coordinating with underwriters. A sociable, sales-minded professional is encouraged to apply and contribute to our growth and community involvement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 and am excited to be building a team from the ground up. Before becoming an agent, I worked as a State Farm team member and in claims, gaining valuable experience across different parts of the business. My family had State Farm coverage for many years, and the agents who helped us inspired me to follow this path. I became an agent to help people prepare for the unexpected and make sure they’re truly protected.

Before my insurance career, I served eight years in the military flying drones, and I also competed in the Junior Olympics for swimming. I’m passionate about serving others, and as a new agency, I’m looking forward to getting heavily involved in the community, on base, and through the local Chamber.

For our team, we offer PTO and paid holidays, a Simple IRA, health benefits, work-life balance, and full licensing support.

Our office culture is fun, competitive, and focused on growth. I want this to be a place where people can push themselves as far as they want to go, with open communication and strong teamwork along the way. We’re looking for self-starters who are driven, motivated, and passionate about providing great customer service. If you’re eager to grow and be part of a new, energetic agency, this could be a great opportunity.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Taylor Ellis - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.