Account Associate - State Farm Agent Team Member

Mitchsf; Olney (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Job summary

A local insurance agency in Olney, IL is seeking an Account Associate to enhance customer relations and manage accounts. You will assist customers, process insurance claims, and work closely with underwriting departments. The ideal candidate will possess strong organizational skills and excellent customer communication abilities. With a competitive salary of $60,000 - $80,000, this position offers an energetic workplace culture and various benefits, including bonuses and health insurance.

Qualifications

• Strong organizational skills and attention to detail are essential.
• Excellent customer service and communication skills required.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Olney - IL

Replies within 24 hours

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2018 and lead a team of five, built on strong relationships, creativity, and a competitive drive to grow. Before becoming an agent, I worked for another State Farm agent and grew up around the insurance world, as my father was also an insurance agent. I attended the University of Illinois, where I ran track, and I’m one of four brothers - family, teamwork, and healthy competition are a big part of who I am. Outside the office, I enjoy traveling and staying involved in entrepreneurial projects. My brothers and I started a drinkware company, Frost Buddy, which has grown rapidly and reflects the innovation and hustle I bring into our agency as well. We stay connected to our community through chamber involvement and by hosting a golf outing that supports local high school sports. For our team, we offer a 401k and health benefits after one year, a hiring bonus based on experience, and a variety of performance-based incentives. These include travel and trip bonuses, cash bonuses, and fun rewards like massage days, facials, golf outings, and an envelope challenge for life applications written in Q1. Our culture is energetic, goal-driven, and rewarding - perfect for someone who wants to work hard, have fun, and be recognized for their results.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Mitch Mammoser - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $60,000.00 - $80,000.00 per year Apply Now

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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