Account Associate - State Farm Agent Team Member

Mitch Mammoser - State Farm Agent; Olney (IL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

401(k)

Performance bonus

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Mitch Mammoser - State Farm Agent is seeking an Account Associate to join a team focused on building client relationships and delivering tailored insurance solutions. You will grow the agency by acting as a liaison between customers and internal departments, while actively marketing relevant products and services to meet client needs.

Ideal candidates are sociable, sales-minded, and service-driven, ready to contribute to an energetic, goal-oriented culture that rewards hard work, results, and

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2018 and lead a team of five, built on strong relationships, creativity, and a competitive drive to grow. Before becoming an agent, I worked for another State Farm agent and grew up around the insurance world, as my father was also an insurance agent. I attended the University of Illinois, where I ran track, and I’m one of four brothers - family, teamwork, and healthy competition are a big part of who I am.

Outside the office, I enjoy traveling and staying involved in entrepreneurial projects. My brothers and I started a drinkware company, Frost Buddy, which has grown rapidly and reflects the innovation and hustle I bring into our agency as well. We stay connected to our community through chamber involvement and by hosting a golf outing that supports local high school sports.

For our team, we offer a 401k and health benefits after one year, a hiring bonus based on experience, and a variety of performance-based incentives. These include travel and trip bonuses, cash bonuses, and fun rewards like massage days, facials, golf outings, and an envelope challenge for life applications written in Q1. Our culture is energetic, goal-driven, and rewarding - perfect for someone who wants to work hard, have fun, and be recognized for their results.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Mitch Mammoser - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.