Multi-Line Representative - State Farm Agent Team Member

Mitchsf; Olney (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A leading insurance agency is seeking a Multi-Line Representative. This full-time role in Olney, IL focuses on customer communication and relationship building. Responsibilities include assisting in daily operations and supporting marketing efforts. Ideal candidates are detail-oriented and comfortable in fast-paced settings. Compensation ranges from $60,000 to $80,000 per year, with various performance-based benefits and incentives available.

Qualifications

• Effective communication skills are essential for this role.
• Strong organizational abilities with attention to detail are needed.
• Experience in customer service or business support is preferred.

Responsibilities

• Communicate with customers to understand their needs.
• Assist in developing relationships with customers.
• Support daily office operations including documentation.
• Participate in marketing efforts to promote the agency.
• Maintain accurate records for customer experiences.
• Collaborate with team members to achieve office objectives.

Skills

Effective written and verbal communication skills

Strong organizational abilities

Comfortable working in a fast-paced environment

Prior experience in customer service

Business support skills

Job description

Multi-Line Representative - State Farm Agent Team Member

Full Time in Olney - IL

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

About our Agency

I opened my agency in 2018 and lead a team of five, built on strong relationships, creativity, and a competitive drive to grow. Before becoming an agent, I worked for another State Farm agent and grew up around the insurance world, as my father was also an insurance agent. I attended the University of Illinois, where I ran track, and I’m one of four brothers - family, teamwork, and healthy competition are a big part of who I am. Outside the office, I enjoy traveling and staying involved in entrepreneurial projects. My brothers and I started a drinkware company, Frost Buddy, which has grown rapidly and reflects the innovation and hustle I bring into our agency as well. We stay connected to our community through chamber involvement and by hosting a golf outing that supports local high school sports. For our team, we offer a 401k and health benefits after one year, a hiring bonus based on experience, and a variety of performance-based incentives. These include travel and trip bonuses, cash bonuses, and fun rewards like massage days, facials, golf outings, and an envelope challenge for life applications written in Q1. Our culture is energetic, goal-driven, and rewarding - perfect for someone who wants to work hard, have fun, and be recognized for their results.

Location Address

Olney, IL 62450

At Mitch Mammoser - State Farm Agent, we’re here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you’ll fit right in with us.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Compensation $60,000.00 - $80,000.00 per year.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none