Account Associate - State Farm Agent Team Member

Jenniferwarrenagent; Northbrook (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Northbrook is seeking an Account Associate to join their team. This position focuses on managing customer accounts, assisting with policy inquiries, and processing claims. The ideal candidate will have strong organizational and communication skills, with a preference for previous experience in insurance. The role offers a competitive salary of $40,000 to $60,000 per year along with various benefits including a flexible schedule and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service skills

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Northbrook - IL

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

Responsive recruiter replies within 24 hours

About Our Agency

We opened the agency in 2002 after building a long career with State Farm that began in 1990, including time as an Agency Field Specialist. That experience gave us a strong foundation in the industry and a true appreciation for what it takes to build an office that supports both customers and team members the right way. Outside of the office, we’re proud owners of three dachshunds, and we’re always up for a good puzzle — we love anything that keeps our minds busy. Giving back is also important to us, and our agency stays involved through organizations like the Patriot Parent Association and Toys for Tots. For our team, we offer a Simple IRA, licensing reimbursement, and a strong work-life balance, along with team lunches and outings that keep things fun and connected. Our office culture is truly close-knit and family-style, and we’re looking for outgoing, upbeat, positive “sunshine” personalities who love talking to people and bringing great energy to the team. If you’re someone who enjoys a supportive environment where you can build relationships and feel appreciated, you’ll fit right in here.

Role Description

As Account Associate - State Farm Agent Team Member for Jennifer Warren - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $40,000.00 - $60,000.00 per year

Apply Now.

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