Account Associate - State Farm Agent Team Member

State Farm - Vinasco Insurance Agency Inc; Norcross (GA); On-site; USD 42,000 - 54,000; Full time

Job summary

State Farm - Vinasco Insurance Agency Inc is seeking an Account Associate to support daily operations and serve customers with care. You will help grow the office through strong customer relations and act as a liaison between client needs and agency departments.

You will improve clients' lives by proactively discussing relevant insurance products and services, handling policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills
• Excellent customer service and communication skills
• Previous experience in insurance or related field preferred

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organization

Job description

• Passionate about helping others and making a difference
• A strong communicator with a customer-first mindset
• Driven, goal-oriented, and eager to learn
• Excited about working in a fast-paced, team-oriented environment

If you are

• Passionate about helping others and making a difference
• A strong communicator with a customer-first mindset
• Driven, goal-oriented, and eager to learn
• Excited about working in a fast-paced, team-oriented environment

… then you might be the perfect fit for our team!

Role Description

As Account Associate for State farm team agent Galin Vinasco, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.