Account Associate - State Farm Agent Team Member

Nick Harriman - State Farm Agent; Derry (NH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Profit sharing

Signing bonus

Training & development

Bonus based on performance

Job summary

Nick Harriman Agency, a State Farm partner in Derry, NH, is seeking an Account Associate to support daily operations, grow the agency through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services, handle policy changes, claims, and inquiries, and coordinate with underwriters to ensure timely issuance while delivering excellent service to the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Profit sharing


• Signing bonus


• Training & development


• Bonus based on performance

ROLE DESCRIPTION:

As an Account Associate for State Farm Nick Harriman Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.