Account Associate - State Farm Agent Team Member

State Farm Agent; Midland (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

License reimbursement

Group life insurance

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Health insurance

Opportunity for advancement

Job summary

State Farm Agent in Midland, TX is looking for an Account Associate - State Farm Agent Team Member. This role is crucial for supporting daily operations and customer success by fostering relationships and managing accounts efficiently.

Ideal candidates should exhibit strong organizational abilities, excellent customer service, and communication skills, with a preference for experience in insurance. A competitive salary, health insurance, and growth opportunities await the right individual.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up on claim status.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

About Our Agency

I’ve been licensed in insurance since 2002 and joined State Farm in 2012. Today, I operate two offices: my Legacy office in Midland with six team members, and my second location in Andrews with three team members. Across both offices, we pride ourselves on creating a supportive and rewarding environment where our team can thrive.

We like to keep things enjoyable day-to-day with Nespresso machines in both offices, surprise breakfasts (donuts or burritos), and team lunches. Beyond the office, team members can look forward to incentive trips—previous destinations have included Florida, Las Vegas, and Mexico! We also offer health insurance after 90 days, along with a group life policy, ensuring our team is cared for both personally and professionally.

Responsive recruiter. Replies within 24 hours.

Benefits

• License reimbursement
• Group life insurance
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As Account Associate - State Farm Agent Team Member for Lara Sandlin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation: $60,000.00 - $90,000.00 per year

Our Services

My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. We Are Located In Midland, TX And Help Customers With Their Insurance And Financial Services Needs, Including

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.