Account Associate - State Farm Agent Team Member

Greg Thomas - State Farm Agent; Middletown (NJ); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Health insurance

Job summary

Greg Thomas - State Farm Agent in Middletown, New Jersey, is seeking an Account Associate to support daily business operations. The ideal candidate will manage customer accounts, assist with inquiries, and process claims while building meaningful customer relationships.

The position requires strong organizational skills and excellent communication abilities. Previous experience in insurance is preferred, and the role offers competitive salary and benefits.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development
• Health insurance

About Our Agency

I opened my agency in 2000 and currently lead a team of three. Before becoming an agent with State Farm, I worked in auto claims, which gave me firsthand experience helping customers through challenging situations and understanding the importance of having the right protection in place.

I’m a graduate of Fordham University and have spent my career focused on building strong relationships and helping customers make informed decisions about their insurance needs.

Our agency offers PTO, paid holidays, health benefits, licensing reimbursement, and a strong commitment to work-life balance. We believe that when team members feel supported, they can provide the best possible experience for our customers.

Our culture is driven, professional, and results-oriented. I’m looking for someone who is sharp, personable, and motivated to succeed. The ideal candidate is goal-oriented, outgoing, and not afraid to take initiative or create opportunities. If you enjoy working with people, thrive in a fast-paced environment, and are motivated by growth and achievement, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Greg Thomas - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.