Account Associate - State Farm Agent Team Member

Chris Loeffert - State Farm Agent; Mechanicsburg (Cumberland County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Opportunity for advancement

Job summary

Chris Loeffert - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

We value a sociable, sales-minded professional who can proactively market relevant products and services while maintaining balance and opportunities for advancement within a developing agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Insurance experience preferred

Job description

Benefits

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in 2018 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member at another agency, which gave me valuable experience and a strong understanding of what it takes to build a successful office and support customers well.

I stay involved in the community through the West Shore Young Professionals Organization and value building strong local relationships both personally and professionally.

Our agency offers a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. I believe in creating an environment where team members can grow while still maintaining balance outside of work.

Our culture is upbeat, growth-focused, and supportive. I’m looking for someone who is motivated, driven, and open-minded - someone who brings positive energy to the office and is willing to work hard and continue learning. If you’re looking for an opportunity to grow with a developing agency and be part of a positive team environment, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Chris Loeffert - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.