Account Associate - State Farm Agent Team Member

Staci Werlau - State Farm Agent; City of Olean (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Staci Werlau - State Farm Agent in Olean, NY is looking for an Account Associate to enhance customer relations and support insurance processes.

Key responsibilities include managing accounts, assisting with policy changes, and coordinating claims. We're a close-knit team that values support and flexibility.

If you have excellent communication and organizational skills, this may be the right fit for you!

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2022 after spending 13 years as a State Farm team member, and today we’re a close-knit team of three. I’m very family-oriented, and that naturally shapes the way our office operates—supportive, flexible, and focused on helping each other succeed.

I offer a Simple IRA, a health stipend, licensing reimbursement, and a healthy work-life balance for my team. In our agency, we look for team members who can juggle multiple responsibilities, stay focused on their goals, and appreciate a family-style environment where everyone pitches in.

If you’re driven, dependable, and ready to grow, you’ll fit right in here.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Staci Werlau - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.