Account Associate - State Farm Agent Team Member

Lindsay Adam - State Farm Agent; New Philadelphia (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Advancement opportunities

Paid time off

Training & development

Performance bonus

Competitive salary

Flexible schedule

Job summary

Lindsay Adam - State Farm Agent in New Philadelphia, OH is seeking an Account Associate to support daily operations and nurture customer relationships. You will act as a liaison between customers and agency departments, ensuring smooth handling of inquiries and policy updates.

The ideal candidate is outgoing, self-motivated, and eager to grow with a friendly, collaborative team. We offer a flexible schedule, paid time off, and opportunities for career advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organization

Customer service

Communication skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2017 and currently lead a team of three. Before becoming a State Farm agent, I worked as a State Farm team member, which gave me the experience and passion to build my own agency. I'm a graduate of Kent State University with a degree in Business Management, a proud mom of two daughters, and enjoy traveling, spending time with my family, and spoiling my two dogs.

Giving back to our community is an important part of our agency. We actively participate in local community events and our annual "12 Months of Giving" initiatives, allowing us to make a positive impact throughout the year.

Our agency offers a flexible work environment, a Simple IRA, paid vacation and holidays, performance bonuses, office incentives, team-building events, and ongoing opportunities for professional growth. We believe in recognizing hard work while creating an environment where our team can thrive.

Our culture is fun, supportive, and goal-oriented. I'm looking for someone who is outgoing, ambitious, self-motivated, and eager to grow. If you're a positive go-getter who enjoys working with a collaborative team, we'd love to meet you.

ROLE DESCRIPTION:

As an Account Associate for Lindsay Adam - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.