Account Associate - State Farm Agent Team Member

Jason Quin - State Farm Agent; Madison (MS); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jason Quin - State Farm Agent in Madison, Mississippi, is looking for an Account Associate to assist in daily operations and build meaningful customer relations. This role focuses on managing accounts, assisting with policy changes, and supporting customers through the insurance process.

We value positivity and collaboration, offering benefits like health insurance, flexible schedules, and advancement opportunities. Ideal candidates will have a strong customer service mindset and organizational skills.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency:

I opened my first State Farm agency in 2015 and expanded to a second location in 2024, and together our two offices are supported by a team of 12 talented professionals. Before becoming an agent, I worked as a real estate broker and spent time with State Farm Corporate, which gave me a strong foundation for running a successful, people‑focused business.

I’m a proud Jackson State University graduate and deeply rooted in my community — actively partnering with local churches, supporting neighborhood initiatives, and sharing my passion for retirement planning and wealth‑building education.

Inside the office, I offer a supportive environment with great perks like free snacks, donut days, pizza Fridays, a 401k, health benefits, and a strong focus on work‑life balance. I value nice people, positivity, and strong character, and I’m looking for team members who are go‑getters: disciplined, coachable, motivated, and ready to grow.

There’s tremendous opportunity for advancement here, especially for those who aspire to lead. Diversity is a core strength in our office, and we’re always excited to welcome individuals who bring fresh perspective and drive.

Role Description:

As Account Associate - State Farm Agent Team Member for Jason Quin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.