Account Associate - State Farm Agent Team Member

Jean Stewart; Loveland (OH); Hybrid; USD 40,000 - 65,000; Full time

Benefits offered by this job

Hiring bonus

Life insurance

Costco membership

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jean Stewart - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Loveland, OH. You’ll grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

As a sociable, sales-minded professional, you will improve lives by proactively marketing relevant products and services, manage accounts, process policy changes, and assist with claims.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Hiring bonus
• Life insurance
• Costco membership
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

With over 25 years of experience with State Farm in a variety of roles, I bring a deep understanding of the industry and a strong commitment to helping both our customers and team succeed. I’m a proud graduate of Ohio University and hold a CLU designation, along with recognition as a Gold Honor Qualifier.

I stay actively involved in the community as a volunteer with the Mason School District, and I value building meaningful relationships both inside and outside of the office.

For our team, we offer a 401(k), life insurance, a Costco membership, and a strong focus on work-life balance.

Our office culture is supportive, professional, and growth-oriented. We’re looking for someone who is hardworking, reliable, and motivated to succeed - someone who takes initiative, brings a positive attitude, and enjoys helping others. If you’re driven, coachable, and ready to grow within a team that values both performance and people, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Jean Stewart - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.