Account Associate - State Farm Agent Team Member

Katie Murphy - State Farm Agent; Jackson (WY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Licensing Paid by Agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Katie Murphy - State Farm Agent in Jackson, WY is seeking an Account Associate to manage customer accounts and enhance customer relations. The role involves assisting customers with policy changes, processing insurance claims, and ensuring timely policy issuance.

We are proud to foster a supportive, collaborative culture where professional growth is prioritized. Ideal candidates will possess strong organizational and customer service skills, contributing to our agency's mission of helping customers manage risks and achieve their dreams.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• Licensing Paid by Agency
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Jackson, WY and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

About Our Agency:

Our agency is approaching its 10-year anniversary, and we’re proud to be a trusted presence in the community I've called home for over 20 years. Our team of seven is collaborative, supportive, and genuinely enjoys working together. We’ve built an office culture centered on open communication, creativity, and professional growth—where everyone feels heard, valued, and motivated. Whether it’s team activities, community service events, or day-to-day collaboration, we believe in building strong connections that extend beyond the office.

If you’re someone who thrives in a positive, team-oriented environment and wants to grow in a meaningful career, we’d love to connect.

Role Description:

As Account Associate - State Farm Agent Team Member for Katie Murphy - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.