Account Associate - State Farm Agent Team Member

J.C. Fleming - State Farm Agent; Hurst (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

J.C. Fleming - State Farm Agent seeks an Account Associate to grow our office through meaningful customer relations and proactive service. You will manage customer accounts, assist with policy changes, and coordinate with underwriters to ensure timely issuance.

This role offers a flexible schedule, licensing reimbursement, paid time off, and opportunities for advancement as we expand a young, driven team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organization

Attention to detail

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY

I opened my agency in 2025 and currently lead a growing team of three. Before becoming a State Farm agent, I built my career in the food industry, where my brother and I owned and operated Zaxby's and Blaze Pizza locations. That experience gave me a strong entrepreneurial background and taught me firsthand what it takes to build a business, lead a team, and work toward ambitious goals.

I'm a proud Ole Miss graduate and also a licensed attorney. Outside of work, I'm a big sports fan and enjoy reading and learning about history.

Our agency offers licensing reimbursement, paid holidays, and flexibility to help support work-life balance. We also close at 4:00 p.m. on Fridays, giving our team an early start to the weekend.

We're a younger, growing office that likes to have fun but also knows how to work hard and get the job done. We believe in being productive, reaching our goals, and then turning the lights off and enjoying life outside of work. I'm looking for someone who is competitive, trustworthy, team-oriented, and motivated by goals. If you want to be part of building something, take ownership of your success, and grow alongside a newer business, we'd love to meet you.

ROLE DESCRIPTION

As an Account Associate for J.C. Fleming - State Farm Agent, you are vital to our daily business operations and customers' success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.