Account Associate - State Farm Agent Team Member

State Farm; Bedford (NH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm Agency seeks an Account Associate to support daily operations and customer success. You will grow the agency through meaningful customer relations and assist with policy changes, inquiries, and claims processing. You’ll liaise between customers and agency departments to provide relevant product information.

This role emphasizes sales-minded, sociable, and service-oriented qualities, with opportunities for advancement in a high-speed, team-focused environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2019 and is a team of four who value discipline, teamwork, and strong performance. Before becoming an agent, I served in the military, which shaped my leadership style and commitment to accountability, collaboration, and results.

We’re very supportive of the military community and stay involved in efforts that give back to those who have served. Supporting others who have sacrificed for our country is important to us.

Our team enjoys PTO, a Simple IRA, licensing reimbursement, flexibility, and regular team outings and events. We believe in working hard while maintaining balance and strong team connections.

Our culture is high-speed, collaborative, and team-focused. We’re looking for someone who wants more—more growth, more responsibility, and more opportunity. If you want to be a leader to yourself and others, thrive in a performance-driven environment, and be part of a strong, motivated team, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Jacob Bramel - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.