Account Associate - State Farm Agent Team Member

John D Jefcoat; Laurel (MS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Salary Plus Commission

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

John D Jefcoat - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through customer relationships, and act as a liaison between client needs and agency departments.

You will improve lives by proactively marketing relevant policies and services while building trust within the Laurel community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Job description

Benefits:

• Salary Plus Commission


• License Reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Opportunity for advancement


• Paid time off


• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Laurel, MS and help customers with their insurance and financial services needs, including:

• Auto insurance


• Home insurance


• Life insurance


• Retirement planning

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for John D. Jefcoat - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.


• Assist customers with policy changes and inquiries.


• Process insurance claims and follow up with customers on claim status.


• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.


• Excellent customer service and communication skills.


• Previous experience in insurance or a related field preferred.