Account Associate - State Farm Agent Team Member

Katie Green - State Farm Agent; Humble (TX); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Bonus

Competitive salary

Advancement opportunities

Paid time off

Training & development

Job summary

Katie Green - State Farm Agent is looking for an Account Associate to support daily operations and customer success. You will manage customer accounts, assist with policy changes, and process claims, acting as a liaison between customers and agency departments.

The role emphasizes proactive marketing of relevant products and services, with a laid-back, supportive culture and strong growth potential as the agency expands.

Qualifications

• Excellent organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2026 and currently lead a growing team of three. Before becoming a State Farm agent, I worked in accounting, bringing a strong background in organization, attention to detail, and problem-solving into agency ownership. I'm also a proud LSU graduate.

Our agency offers paid time off and paid holidays, and as a brand-new office, we're excited to provide team members with the opportunity to grow right alongside the agency.

Our culture is laid-back, supportive, and focused on building something great together. With plenty of room for growth and advancement, this is an exciting opportunity for someone who wants to get in early, take on new challenges, and make a meaningful impact as our team continues to expand.

ROLE DESCRIPTION:

As an Account Associate for Katie Green - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.