Account Associate - State Farm Agent Team Member

Agentclaudiadavila; Haltom City (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Flexible schedule

Competitive salary

Training & development

Job summary

A local insurance agency in Haltom City, TX is seeking an Account Associate – State Farm Agent Team Member to support business operations and enhance customer relations. The role involves managing customer accounts, assisting with policy inquiries, and coordinating claims. Ideal candidates will have strong communication and organizational skills, with a preference for those with experience in insurance. The position offers a competitive salary, health insurance, professional development, and licensing support.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Account Associate – State Farm Agent Team Member

Full Time in Haltom City, TX

About Our Agency

Our agency opened in 2013 and has grown into a close-knit team of nine who support each other and our customers every day. With a background in banking, I brought my experience in financial services into the insurance industry to help families protect what matters most. Family is at the center of everything I do. I have one daughter, strong roots in Mexico, and a deep passion for empowering women and supporting others in their personal and professional growth. That same family‑first mindset shapes the culture of our office. We stay active in the community by participating in events like back‑to‑school drives and Halloween celebrations, and we’re always looking for more ways to stay involved and give back locally. Our team benefits from strong mentorship and personal development opportunities. We also offer team events along with incentives like extra pay or time off, health benefits, licensing support, and a strong emphasis on work‑life balance. Our culture is family‑oriented, diverse, and highly supportive. We have a close‑knit team across both offices with great communication and a shared goal of helping each other succeed.

Role Description

As an Account Associate – State Farm Agent Team Member for Claudia Davila, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career while bettering your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Benefits

• Licensing paid by agency
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Flexible schedule
• Competitive salary
• Training & development

Compensation

$50,000.00 - $70,000.00 per year

Disclaimer

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.