Account Associate - State Farm Agent Team Member

Insuredsa; San Antonio (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

License reimbursement

Training & development

Flexible schedule

Job summary

Chad Dawson - State Farm Agent seeks an Account Associate to support daily operations from the San Antonio office. You will grow the office through customer relations and act as a liaison between client needs and agency departments, promoting appropriate products and services.

The role emphasizes proactive client engagement, accurate data handling, and collaborative teamwork within a supportive atmosphere. A strong focus on service excellence and personal initiative is expected.

Qualifications

• Strong organizational skills and attention to detail are required.
• Excellent customer service and communication skills are essential.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Account Associate - State Farm Agent Team Member

Full Time in San Antonio - TX

Replies within 24 hours

Benefits

• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance
• License reimbursement
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

About Our Agency

I opened my agency in 2014 and currently lead a team of three. Before becoming a State Farm agent, I worked in Mergers and Acquisitions, where I developed a passion for building relationships and helping people make important decisions. I graduated from Baylor University in 2000 and am married to my wife, Rachael. We have two children, three dogs, and family is always my top priority.

Giving back to the community is an important part of our agency. I proudly support United Way, stay active with Cornerstone Church, and enjoy participating in youth sports and other local community initiatives. Building strong relationships both inside and outside the office is something I truly value.

We believe in investing in our team by offering PTO, a 401(k), life insurance, licensing reimbursement, professional development, team-building events, growth opportunities, and a strong commitment to work-life balance.

Our office has a close-knit, family-oriented culture where teamwork, accountability, and positivity come first. I'm looking for someone who is self-motivated, hardworking, and ready to take initiative. If you're a positive, goal-oriented person who enjoys working as part of a supportive team, we'd love to meet you.

Role Description

As an Account Associate for Chad Dawson - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employmentdecisions regarding their employees.