Account Associate - State Farm Agent Team Member

Chris Burt - State Farm Agent; Gilbert (AZ); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Job summary

Chris Burt - State Farm Agent is seeking a results-driven Account Associate to support daily operations, manage customer accounts, and advocate for clients’ needs within an insurance-focused team in Gilbert, AZ. The role emphasizes proactive marketing of products and services to help clients protect their future.

You will join a small yet dedicated team, undergo initial in-office training, and then work remotely with flexible scheduling.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Must be comfortable with a high number of inbound/outbound calls.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Prepare quotes for new and existing customers.
• Proactively generate and follow up on leads to drive new business.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

High call volume

Job description

Benefits

• License reimbursement
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2016 and lead a growing team of two. Before becoming an agent, I spent 20 years in sales, and I bring that same energy, drive, and people-first mindset into our office every day. I attended the University of Michigan, and outside of work you’ll usually find me staying active — I love pickleball, basketball, backpacking, and spending time with my four kids.

We care deeply about how we show up for our customers and our community. Giving back matters to us, and we’re intentional about supporting charities and staying involved locally in meaningful ways. We believe the work we do goes beyond policies — it’s about protecting families, supporting small businesses, and helping people feel confident about their future.

For our team, we offer PTO (with opportunities to earn extra time off through challenges), 401k, health benefits, work-life balance, and licensing reimbursement. Our office culture is upbeat, fun, and fast-paced — we keep music on, we love friendly competition, and we celebrate wins together. We focus on constant improvement, learning from mistakes, and always staying connected to the "why" behind what we do.

We’re looking for someone who brings positivity, stays engaged, and truly cares about helping others. If you’re coachable, motivated, ready to work hard, and excited to grow both personally and professionally (while earning great money along the way), you’ll fit right in here.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Chris Burt - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Prepare quotes for new and existing customers.
• Proactively generate and follow up on leads to drive new business.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Must be comfortable with a high number of inbound/outbound calls.

Please note: This role will be primarily remote, however initial training must be completed in-office

Flexible work from home options available.