Account Associate - State Farm Agent Team Member

Chris Mathurin - State Farm Agent; Broken Arrow (OK); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Chris Mathurin - State Farm Agent in Broken Arrow, OK is seeking an Account Associate to grow our agency through meaningful customer relations and proactive product recommendations. You will manage customer accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance while supporting a fast-paced, team-driven culture that values growth and community involvement.

Join a high-energy office that emphasizes development, accountability, and a long-term

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance knowledge

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

About our agency:

Our agency has been serving the community since 2013 and has grown into a high-energy, competitive team of around 10 members who are driven to succeed while supporting one another.

We’ve built a fast-paced, upbeat office culture where hard work is recognized and wins are celebrated. The environment is both motivating and team-oriented, making it a great fit for individuals who enjoy a competitive edge while still being part of a supportive team.

Community involvement is a core part of who we are. We actively support local athletic programs and give back through initiatives like donating school supplies and backpacks to students in need, reflecting our commitment to making a positive impact beyond the office.

We also believe in investing in our people, offering opportunities for growth, increased responsibility, and the ability to build a long-term career - not just hold a job.

Chris leads with high energy and sets the tone for a culture focused on growth, accountability, and positivity. If you’re motivated, competitive, and looking to be part of a team that values both success and community, you’ll feel right at home here.

Role description:

As Account Associate - State Farm Agent Team Member for Chris Mathurin - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.