Account Associate - State Farm Agent Team Member

Chris Callahan - State Farm Agent; Laurens (SC); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chris Callahan - State Farm Agent in Laurens, SC is seeking an Account Associate to support daily operations and grow the agency through meaningful customer relations. You will act as a liaison between customers and agency departments, helping with policy changes and inquiries.

You will assist with insurance products, process claims, and collaborate with underwriters to ensure timely policy issuance. The role emphasizes communication, organization, and a people-focused approach in a team-driven

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2019, and today I lead a talented team of eight professionals. Before becoming an agent, I built my career in the insurance industry as a Regional Vice President and District Manager in home service, experience that taught me the importance of leadership, collaboration, and putting clients first. I graduated from Limestone College with a degree in Business and have been running businesses since I was just 13 years old, so entrepreneurship and hard work are truly part of who I am.

Outside the office, I’m deeply involved in our community. I serve on the Legacies Leadership Board through the local Chamber of Commerce and coach 8U football, baseball, and basketball — all of which allow me to stay connected and give back. Community involvement is a core part of our mission, and we’re always looking for ways to make a positive impact beyond insurance.

Our agency offers a strong team-oriented culture with plenty of opportunities to build camaraderie. We travel together, host fun Christmas party auctions, and celebrate wins with mid-year events at the lake. The atmosphere here is upbeat, driven, and filled with energy. With a wealth of experience and knowledge across the board, our team supports and motivates one another every single day.

We’re looking for individuals who want to win, bring a competitive spirit, and thrive in a collaborative environment. If you’re passionate about helping others, love working toward shared goals, and want to grow with a team that celebrates success together, this could be the perfect place for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Chris Callahan - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.