Account Associate - State Farm Agent Team Member

John Kaminski - State Farm Agent; Fremont Township (MI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

John Kaminski - State Farm Agent in Michigan is seeking an Account Associate to support daily operations and customer success. You will help grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant products and services.

The role emphasizes strong organizational skills, outstanding customer service, and a willingness to learn in a supportive, family-friendly environment that values work-life balance and career

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Benefits:

• Simple IRA
• Licensing paid by agency
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:

I opened my agency in 2021 and currently lead a team of seven. My path to agency ownership was shaped by a life-changing experience. In 2008, I was involved in a serious head-on accident that forced me to completely rebuild my life. Going through that experience without feeling adequately prepared gave me a new appreciation for the importance of helping people protect themselves and their families from the unexpected.

Insurance also has deep roots in our family - my father-in-law was an insurance agent, and my wife’s grandfather was a State Farm agent. I attended Grand Valley State University and Davenport University, and today my wife and I live on a farm with our three kids, ages 15, 13, and 3.

Giving back is important to us, and our agency enjoys supporting our local community whenever opportunities arise.

Our agency offers a Simple IRA retirement plan, licensing costs paid up front, and a strong commitment to work-life balance. We want our team members to have the support they need to build successful careers while also creating a great life outside of work.

Our culture is laid-back, family-oriented, and performance-driven. I genuinely view my team as family, we spend a significant part of our lives together, so I want this to be a place where people enjoy coming to work while still pushing themselves to perform at their best. I’m looking for someone who is motivated, positive, driven, and coachable. If you want more for yourself and your family and are willing to work and grow toward it, we’d love to meet you.

ROLE DESCRIPTION:

As Account Associate for John Kaminski - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.