Account Associate - State Farm Agent Team Member

Amjad Aburjai - State Farm Agent; Dumfries (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Training & development

Job summary

Amjad Aburjai - State Farm Agent in Dumfries, VA is seeking an Account Associate to support daily operations and deliver exceptional customer service. You will help grow the office through customer relations and serve as a liaison between customer needs and agency departments.

The role focuses on proactive marketing of relevant products and services to help clients manage risks, with responsibilities spanning account management, policy changes, and claims support.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Job description

Benefits:

• Flexible schedule
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Dumfries, VA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate for Amjad Aburjai - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.