Account Associate - State Farm Agent Team Member

Jessica Mishler - State Farm Agent; Midland (MI); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Bonus based on performance

Flexible schedule

Job summary

Jessica Mishler - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will grow the agency by building relationships and serving as a liaison between customer needs and agency departments, while proactively marketing relevant products and services.

The role emphasizes being attentive, sociable, and sales-minded, with opportunities to advance your career while helping the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational Skills

Customer Service

Communication Skills

Job description

Benefits:

• Paid time off
• Bonus based on performance
• Flexible schedule

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Jessica Mishler - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.