Account Associate - State Farm Agent Team Member

Dan Stauffer - State Farm Agent; Chambersburg (Franklin County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Paid time off

Job summary

Dan Stauffer - State Farm Agent in Chambersburg, PA is seeking an Account Associate to enhance customer relations and support business operations. You will help manage customer accounts, assist with policy changes, and process claims, improving our clients' experiences.

The ideal candidate has excellent customer service skills and strong attention to detail, with prior experience in insurance preferred. Join us to grow your career while making a positive impact on our community.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits

• 401(k)
• Competitive salary
• Paid time off

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Chambersburg, PA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Role Description

As Account Associate for Dan Stauffer State Farm, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.