Account Associate - State Farm Agent Team Member

Terry Taylor - State Farm Agent; Des Moines (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Salary + commission

401(k)

Health insurance

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Terry Taylor - State Farm Agent in Des Moines, IA is seeking an Account Associate to grow the agency through strong client relations and proactive service. You will support daily operations, assist clients with policy changes, and help coordinate insurance solutions across the team.

Join a small, collaborative agency with four seasoned professionals, a flexible schedule, paid time off, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Benefits:

• Salary plus commission/bonus
• 401(k)
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Overview:

Are you ready to join a dynamic team that’s been making waves in insurance since 2001? Look no further! Our agency is expanding, and we’re seeking passionate individuals to join us on our journey. With an office in Iowa - we offer a supportive work environment, and plenty of fun along the way. As part of our team of four seasoned professionals, you’ll have the chance to engage with clients within Iowa helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Terry Taylor - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.