Account Associate - State Farm Agent Team Member

Neillsf; Denton (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Bonus based on performance

Opportunity for advancement

Paid time off

15 days PTO

Job summary

Neill Christian - State Farm Agent is seeking an Account Associate to support daily operations, build strong customer relationships, and connect client needs with agency departments. This role emphasizes service, accuracy, and initiative in a growth-oriented environment.

As a full-time team member in Denton, you will manage customer accounts, assist with policy changes, process insurance claims, and coordinate with underwriters to issue policies promptly.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Denton

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in December 2025 and currently lead a growing team of two. Before becoming an agent, I worked as a State Farm team member and also gained experience in financial services. My background in both insurance and financial services helped prepare me to build an agency focused on growth, customer service, and long-term success.

I graduated from Louisiana State University in 2019. Outside of work, I enjoy fishing, tennis, hunting, traveling, sports, and spending time outdoors whenever possible. I believe in maintaining an active lifestyle and bringing that same energy and enthusiasm into the workplace.

Our agency offers 15 days of PTO, performance-based bonuses, licensing reimbursement, work-life balance, promotion opportunities, additional time-off incentives, professional development, and involvement in the Aspirant Program. As a growing agency, we are committed to helping team members develop their skills and create opportunities for long-term career advancement.

Our culture is built on accountability, consistency, positivity, and continuous growth. I’m looking for team members who are dependable, motivated, and coachable, while also bringing strong problem-solving skills and initiative to the table. The ideal candidate can think critically, work through challenges independently, and take ownership of their success. If you’re looking for a growth-oriented environment where your ideas, effort, and development are valued, this could be a great fit for you.

ROLE DESCRIPTION

As Account Associate - State Farm Agent Team Member for Neill Christian - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $50,000.00 - $70,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.