Account Associate - State Farm Agent Team Member

Beau Burton - State Farm Agent; Columbus (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Licensing Paid by Agency

Salary PLUS Commission

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Beau Burton - State Farm Agent in Columbus, Ohio is looking for an Account Associate to enhance client relations and support daily operations. This role involves managing client accounts and ensuring customer satisfaction through effective communication and problem-solving.

The ideal candidate has strong organizational skills, excellent customer service abilities, and preferably prior experience in insurance. This position offers opportunities for career growth within a supportive team environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Education

Bachelor’s in Business Administration

Job description

Benefits

• Licensing Paid by Agency
• Salary PLUS Commission
• Simple IRA
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About our Agency

We’re excited to be approaching our 10-year anniversary this December! Our close-knit team is made up of 5 full-time and 1 part-time team members, and we treat each other like family. With a strong team spirit, we work toward shared goals while keeping things light and fun—mixing professionalism with plenty of camaraderie along the way.

We offer a retirement plan with match, paid time off, a benefits allotment, and ongoing promotions with rewards like cash, extra time off, or items from a team member’s wish list. I bring 20 years of State Farm experience (including time as a team member myself) and a Bachelor’s in Business Administration from Elon University, with a focus on Management. Our office is laid back but driven—we push hard for results while keeping a positive, supportive vibe.

Role Description

As Account Associate - State Farm Agent Team Member for Beau Burton - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.