Account Associate - State Farm Agent Team Member

Ileana Cabrera-Rodriguez - State Farm Agent; Coral Gables (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Paid parking

Job summary

Ileana Cabrera-Rodriguez - State Farm Agent in Coral Gables, Florida is seeking an Account Associate – State Farm Agent Team Member. In this role, you will manage customer accounts, assist with policy changes, and coordinate insurance claims processing.

The ideal candidate will have strong organizational and communication skills, with a focus on excellent customer service. The position offers competitive salary and benefits, including health insurance, flexible schedule, and opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits

• License Reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Paid parking

About Our Agency

Our agency opened in 1991 and has a successful team of nine members.

We offer paid parking, health benefits, and ongoing training.

We maintain a supportive, team-oriented culture focused on customer service and professional growth.

Role Description

As an Account Associate – State Farm Agent Team Member, you play a vital role in daily operations and help customers achieve success. You grow our agency through meaningful customer relations and serve as a liaison between customer needs and agency departments. You proactively market relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.