Account Associate - State Farm Agent Team Member

Tom Schott - State Farm Agent; Chandler (AZ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Tom Schott - State Farm Agent in Chandler, Arizona, is seeking an Account Associate to manage customer accounts and facilitate interactions between customers and agency departments. This role involves assisting with policy changes, processing claims, and ensuring customer satisfaction.

The ideal candidate will possess strong organizational skills, excellent customer service, and communication skills, with prior experience in the insurance sector preferred. Join a driven team at our agency, which focuses on customer success and supportive professional growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• License Reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency opened in 2024 and is a growing team focused on building a strong, relationship‑driven environment.

Role Description

As Account Associate – State Farm Agent Team Member for Tom Schott – State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.